You have the choice of 2 service levels when booking a service request: 

Standard Service Level

The service request is completed on average within 3 to 5 working days subject to parts availability and our ability to replicate the fault. There is no additional charge for this service level.

Priority Service Level

The diagnosis takes place as soon as practical and takes precedence over other repairs booked under a standard service level. Jobs involving parts replacement must be booked before 2 pm.

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