Have you got a complaint?

We are constantly striving to improve our service and forge closer relationships with all our customers. We want to serve you better and we would do our best to resolve any complaints or disputes to your satisfaction. If you have an issue you would like us to resolve, please contact us by phone on 1300 LAPTOP or email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or drop in at your nearest store and ask to see the store manager. If the issue is not resolved to your satisfaction, please escalate the matter to our head office:

By phone Please call our company director Mr Alex Omran on 02 9247 9001 or 0411 122 011

By email Please send your email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

By Mail Please write to: The Director D8/15 Forrester Street Kingsgrove NSW 2208

We will review the issue and respond within 2 working days with a proposed resolution.

Have you got a compliment or a suggestion?

Terrific! We would love to hear your feedback. Our team is rewarded for good service and they would be delighted to hear positive feedback in what is occasionally a stressful job. Please drop us a line at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

CONTACT US NOW ON 1300 LAPTOP (1300 527 867)