Lapy King Service Feedback Form

1. Our aim is to provide our customers with a high standard of service. Please take a moment to share with us your experience, we value your feedback:
2. 1. Was our team polite?
3. Yes No
4. 2. Was our team helpful?
5. Yes No
6. 3. Was our team efficient?
7. Yes No
8. 4. Was our team knowledgeable?
9. Yes No
10. 5. Did we resolve the issues you had with your laptop?
11. Yes No
12. 6. Did we resolve the issues within a reasonable time?
13. Yes No
14. 7. Did we resolve the issues on the first occasion?
15. Yes No
16. 8. Did we keep you informed of progress of the repair?
17. Yes No
18. 9. Did we keep all our promises?
19. Yes No
20. 10. Did we return all your accessories?
21. Yes No
22. 11. If this was a billable job, do you think you received value for money?
23. Yes No
24. 12. Will you use our services again?
25. Yes No
26. 13. Based on your recent experience with Lapy King, are you likely to recommend us to your family and friends?
27. Yes No
28. 14. Is there a team member you would like to commend for good service?
29. Yes No
30. Lapy King team member's name:
31. 15. How would rate the service you received from us?
32. Excellent Good Average Poor
33. 16. In your opinion, what can we do to improve our service?
34. 17. Please feel free to add any comments here:
35. 18. Can we contact you in case we would like to respond to your comments?
36. Yes No
37. First Name
38. Last Name
39. Email(valid email required)
40. Phone Number
41. Thank you for your time and assistance.

 

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