Lapy King Service Feedback Form

Our aim is to provide our customers with a high standard of service. Please take a moment to share with us your experience, we value your feedback (all questions are optional):
1. Was our team polite?
Yes No N/A
2. Was our team helpful?
Yes No N/A
3. Was our team efficient?
Yes No N/A
4. Was our team knowledgeable?
Yes No N/A
5. Did we resolve the issues you had with your laptop?
Yes No N/A
6. Did we resolve the issues within a reasonable time?
Yes No N/A
7. Did we resolve the issues on the first occasion?
Yes No N/A
8. Did we keep you informed of progress of the repair?
Yes No N/A
9. Did we keep all our promises?
Yes No N/A
10. Did we return all your accessories?
Yes No Not Applicable or Not Relevant
11. If this was a billable job, do you think you received value for money?
Yes No N/A
12. Will you use our services again?
Yes No N/A
13. Based on your recent experience with Lapy King, are you likely to recommend us to your family and friends?
Yes No N/A
14. Is there a team member you would like to commend for good service?
Yes No N/A
Lapy King team member's name:
15. How would rate the service you received from us?
Excellent Good Average Poor
16. In your opinion, what can we do to improve our service?
17. Please feel free to add any comments here:
18. Can we contact you in case we would like to respond to your comments?
Yes No
First Name(required)
Last Name(required)
Email(valid email required)
Phone Number
Thank you for your time and assistance.