Procedure With Credit Card Purchases
For credit card purchases, please allow 2-4 business days for us to process the customer's purchase. To minimise the unfortunate incidence of fraudulent transactions, our customer service team will refund a random amount to the customer's credit card. Customer is advised to check their card balance and contact us on (02) 8344 4300 or email us on firstname.lastname@example.org to confirm the amount refunded. We realise this is an inconvenience and a potential delay in order shipping but fraud is unfortunately a daily occurrence in online trading and we are simply trying to protect all parties against potential loss. We will expedite shipment as soon as the customer's confirmation is received.