What Is A Refurbished computer? - IT IS GREAT VALUE BUYING!

When a customer returns a brand new computer to a retailer within 14 days of purchase due to a fault or an imperfection such as scratches, the returned computer is sent back to the manufacturer. The manufacturer then restores it to a like-new working condition and on-sells it again sealed in a box with a fresh 12 months manufacturer warranty or 3 years for the Portege and Tecra range.

So in effect, you get an as-new product with full original warranty protection (extended warranty can also be purchased) for almost half the original price! Note that as refurbished products, the computers are supplied ‘as is’ and may come with slight imperfections which would not affect the operability and performance of the laptops. Standard warranty terms and conditions apply on all refurbished products.  

Money Back Guarantee

Own your new product for 14 days with no risk! If you don’t like your new purchase for whatever reason, return it to us within 14 days of purchase and we will refund you the full product purchase price subject to a few fair conditions: First, we ask that you obtain a written return authority from us by emailing your request to info@lapyking.com.au, second, we ask that you return at your cost the product in its original condition and packaging including the in-box accessories and manuals. Satisfy those two simple conditions and we will promptly provide you with a store credit or a refund minus any shipping costs already incurred.

(Please note that we cannot accept the return of opened in-ears headsets due to hygiene regulations and we cannot accept the return of computer software with broken plastic seal due to copyright and licencing restrictions unless the software is defective)

We use Australia Post to ship all orders from our Sydney location. The destination address must be a physical Australian address as we do NOT ship to PO Boxes nor to addresses located overseas.

We aim to pick, pack and send out your order within 3 business days from payment receipt. However, we may from time to time take up to 10 working days to send out your order due to heavy demand or fraud clearance. We sincerely appreciate your patience. We will send you a confirmation email with an Australia Post tracking number once we ship your order. You could then track progress of your parcel shipment by visiting http://auspost.com.au/track/ and entering your tracking number.

Click here to download the standard delivery timetable guide for parcels.

Note that we may at first fulfill part of your order and there may be some delay before the balance of your order is shipped out.

Shipments are not covered by transit cover insurance unless you select this option during checkout. Transit cover insurance is calculated at the cost of $2 per $100 of covered value.

In the event that no one is at the delivery address to sign for the goods, Australia Post will leave a collection card and would return the goods to your nearest Australia Post outlet for your collection within 5 business days (on presentation of a valid ID).

You can collect your order from our warehouse at 90 Dunning Avenue, Rosebery NSW 2018 by selecting this FREE pick up option in step 3 of the checkout process (Shipping Information). Without exceptions, we need to see a valid photo ID and the credit card used in the purchase (when applicable) before we release the order. We will call you when the order is ready for pick-up. Please don’t come to the warehouse beforehand to avoid disappointment. You must pick up your order within 10 working days or the order would be deemed as cancelled.

We accept online payment by MasterCard, Visa and PayPal. We do not accept payments over the phone.

We process your card payments through Secure Pay, a specialised online payment business owned by Australia Post. SecurePay is Australia's leading payment gateway and has a client base of over 19,000 clients. You can shop with confidence knowing that your personal information is encrypted and securely processed.

You can also choose to pay by Direct Deposit directly into our Westpac bank account. If choosing this option, please process the payment via your bank and add your online order no as your payment reference. Our BSB No is 032166 and the A/C No is 185697. We will release your purchase once funds are cleared into our account.